Money
Send help directly from your bank to theirs. You choose the amount and who you help.
Give help.Get help.
Koyo connects people who need help with people willing to give it. Ask when you have a genuine need. Help someone when you can.
Everything happens in the Koyo app. Download it to get started.
- No loans
- No interest
- No investment
- Nothing owed back
How Koyo works
Sometimes a small amount can make a difference: medicine for a sick parent, transport, food, an urgent bill, or simply getting through a difficult day.
- 01
Ask for Help
When you have a genuine need, create an ask and explain what you need help with.
- 02
Someone Helps
Another Koyo member can choose to help your ask. The decision to help is voluntary.
- 03
Help is Verified
Koyo records and verifies qualifying acts of help to keep trust within the community.
- 04
Keep Helping
Members who take part positively stay in Good Standing and can keep taking part, subject to Koyo's rules.
All four steps happen in the Koyo app.You can't ask for help or help someone on this website. Download the app to get started.
Download Android appWhat getting help looks like
Help from ChrisMedicine for Mum₦8,500
Help confirmedSent bank to bank
Thank you sent"This got me through the week."
Help comes in many forms
Money help is where it starts. Helping someone with money is what makes you Ready to Ask, for any kind of help.
Advice
Share what you know: a CV review, a legal question, a health worry.
Assistance
Give your time, in person or online, for a task someone can't manage alone.
Connection
Introduce someone to the person who can help them.
Items
Pass on books, clothes or things you no longer need.
Help Drives
One member helps several at once, for a season, an occasion or an emergency. Applying is always free: Koyo never asks applicants to pay anything.
Koyo never touches the help.
When you help someone with money, it goes straight from your bank to theirs. Koyo connects you, checks that the help was sent and received, and keeps the community safe.
- Koyo does not hold, transfer, save, invest or lend money.
- The person you help confirms they received it, and you upload proof that you sent it.
- A small Koyo Service Fee pays for running the platform. It is separate, and never part of the help.
- Suspicious asks can be reported in one tap, and our team reviews every report.
Good Standing is about taking part, not money.
Verified acts of help count towards your Good Standing. Receiving help doesn't mean you can ask again straight away: you may need to help others first.
You can't buy itYou can't sell itIt has no cash value
Our principle
Give because you can. Ask because you need. Help should never be a transaction of expectation.
Helping someone does not create a right to receive the same amount later.
Helping someone does not create a debt.
Helping someone is not an investment and has no financial return.
Koyo does not guarantee that an ask will receive help.
Questions people ask
Today you may be the person who can help. Tomorrow you may be the person who needs it.
What is Koyo?
Koyo is a peer-to-peer community help app in Nigeria. Members ask for help when they have a genuine need, and other members choose to help. Help can be money, advice, practical assistance, a connection or items. Money help goes directly from one member's bank account to another's.
Can I ask or help on this website?
No. Everything happens in the Koyo app: creating your account, asking for help, helping someone and confirming help. This website only explains how Koyo works. Download the Android app to get started.
Does Koyo look after my money?
No. Koyo is a peer-to-peer assistance platform. Help is a gift: it is not a loan, not an investment, and nothing is owed back.
Where does the money go when I help someone?
Straight from your bank account to theirs. Koyo never receives or holds the help. You see their bank details in the app, send the help yourself, and upload proof.
How much does Koyo cost?
Downloading Koyo is free. When you help someone with money, a ₦500 Koyo Service Fee applies. Asking for money help has a service fee of ₦500 or 10% of the amount, whichever is higher. Asking for advice, assistance, a connection or items has a flat ₦500 service fee. Service fees are paid to Koyo separately and are never taken from the help.
How do I become Ready to Ask?
By helping another member with money first. Once that help is verified, you're Ready to Ask for any kind of help. Asking doesn't guarantee you will receive help.
Will anyone ask me to pay to receive help?
Never. Koyo never asks members to pay anything to receive help or to apply to a Help Drive. If someone asks you to, report them in the app.
How do you keep members safe?
Phone and email checks, optional ID verification, proof for every money help, a review team for disputes and reports, and automatic checks for misuse.
Where is Koyo available?
Koyo is launching in Nigeria first, with help sent in naira between Nigerian bank accounts.
Is Koyo available on iPhone?
Not yet. Koyo is available now as an Android app you can download from this website. The iPhone version is coming soon.
Everything happens in the app.
Creating your account, asking for help, helping someone, uploading confirmations and keeping your Good Standing all happen in the Koyo app. Download it to your Android phone to get started. The iPhone version is coming soon.